$ claude  # and a person to ask when it gets stuck

Claude Code support, in your own session.

Whether you install it today or have used it for months: you book a free call, we open a split screen and I help with your question on your real project.

Book your free callAlways free, whatever the topic. 30 to 60 minutes, English or German.
The fastpal app during a support session: my own Claude Code session on the left, the client's terminal followed live on the right
fastpal during a support session: my own Claude Code on the left, the client's session on the right. Demo content.

Questions you can bring

Anything around Claude Code. If I do not know the answer, we find it in the session.

"It asks for permission all the time."

We set allow and ask rules per repo. The safe commands run, the risky ones still stop.

"It ignores our conventions."

We write a CLAUDE.md with you that the agent reads at every start.

"Long sessions drift."

One session per ticket, and notes that survive in CLAUDE.md instead of the chat.

"How do I give it our API keys?"

The agent fetches a credential for one command. The value never shows up in the transcript.

"My MCP server does not connect."

We debug it live on your machine, in your config.

"We want the whole team on it."

I bring a first group to daily use and they train the rest.

How it works

01

You book a free call

You pick a 30-minute slot. If your question needs longer, we keep going up to 60 minutes. The first call never costs anything.

02

We open a split screen

I follow your Claude Code session live in fastpal, my desktop app. With your OK I type in your session and hand it back. You watch every command.

03

You decide what comes next

More sessions for you, or a rollout for your whole team. We agree on a fair price before anything starts.

Frequently asked questions

Is the first call really free?

Yes, always, whatever the topic. You book a 30-minute slot with no card and no obligation. If your question needs longer, we keep going up to 60 minutes, still free.

What does it cost after that?

That depends on what you need, so there is no price list. We agree on a fair price before any paid work starts, and you can stop after the free call.

Do I need my own Claude account?

Yes. Claude Code runs on your computer with your own Claude subscription or API key. If you do not have one yet, we set it up on the call.

Can you see my code and my files?

Only the session you share with me, and only while you share it. Your code stays on your computer, and you can end the sharing at any moment.

Do I have to install something?

For the split screen you install fastpal, which I send you on the call. It runs on Windows today. On a Mac we use Google Meet with screen sharing until the Mac build is out.

You talk to the person who does the work.

I'm Moritz Hofmann. I built fastpal with Claude Code, and I use Claude Code for my own work every day. On the free call you show me your setup and I tell you what I would change first.

Pick a time for your free call